Dünyagöz

DÜNYAGÖZ HOSPITALS GROUP

Initiating its services in 1996, Dünyagöz Hospitals Group brings solutions to all kinds of problems related to ocular and periocular health with hundreds of different treatment methods provided in all eye-related branches using state-of-the-art technologies. Beginning a new era with branch hospital services in Turkey, Dünyagöz Hospitals Group provides its health services both domestically and internationally at a total of 28 different locations with a daily capacity of 8000 outpatients and 1000 surgical operations.

Dünyagöz Hospitals Group has taken its place among the few exceptional centers worldwide within a short time, with its continuously renewed and comprehensive technology, its experienced medical staff of 300 members consisting of lecturers and specialists, its staff of approximately 3,000 employees and its contemporary understanding of management. Dünyagöz Hospitals Group offers eye-care services with 21 branches in 11 provinces throughout Turkey, including İstanbul, Ankara, Antalya, İzmit, Adana, Samsun, Tekirdağ, Bursa, Konya, Sakarya and Gaziantep, and also provides services in 7 different international locations in Frankfurt and Köln, Germany, in Tbilisi, Georgia, in Baku, Azerbaijan. Intending to expand its operations to an even wider region with 2022 while maintaining the pace of its investments and leading the health tourism activities in Turkey, the Group offers services for approximately 110,000 patients a year from 147 foreign countries around the world.

OUR MISSION

  • To use the latest, globally-accepted technology and implement current diagnostic and treatment methods with competent, specialist staff members at our domestic and overseas hospitals for the purpose of offering all segments of society eye health services of the highest standards.

OUR VISION

  • By continuously raising our quality standards in Turkey and abroad, to maintain our expertise in eye health and our quality of being satisfaction-oriented, strengthen our brand awareness and become a global center of reputation and reference through scientific research-studies.

OUR VALUES

  • Respect: Providing all patients from different segments of society with services of equal standards, in a respectful manner.
  • Sensitivity: Treating patients and their relatives/caretakers with sensitivity and empathy while providing them with the best services.
  • Trust: Always being worthy of our patients' trust in us by following the high standards required by professionalism, ethics and individual responsibilities.
  • Team Work: Recognizing the contribution made by all employees to the organization and the value that they create.
  • Excellence: Achieving the best results by offering high-quality services with the dedicated work and contribution of the entire team.
  • Innovation: Improving the quality of life of all individuals receiving our institution's services by leveraging the creative ideas and skills of our team, and ensuring the continuity of our innovative approach.

Information Text on the Use of Your Personal Data

This Consent and Information Document (“Information Document”) regulates terms and conditions for use of the data notified by Users of services (“Patients”) and/or gained from Patients during delivery of Oba Tourism Organization Adversiment  and Publishing Limited Company (“Medithrace”) with headquarter at Ertuğrul Mah. Orduevi Cad. No 2 Süleymanpaşa -  Tekirdağ pursuant to Personal Data Protection Law (Nr. 6698)  activities performed to deliver services, including “Free-of-charge Second Opinion and Health Counseling” (“Services”) at contract partner hospitals (“Hospitals”) with details written below.
 
How is your medical history and health information obtained?

Your personal health details are derived from “your medical reports, details about medications you take, epicrisis, imaging studies, imaging reports and pathology reports” that you submit us and they are shared with or disclosed to partner hospitals in Turkey and their relevant personnel in order to create your treatment plan.

Which data is processed?
 
This article lists the data that is regarded as personal data in Personal Data Protection Law (Nr. 6698) and processed by Medithrace for the services delivered to patients. Unless otherwise is stated, “Personal Data” and “Data with Specific Quality (Sensitive”) shall have following meanings pursuant to terms and conditions of this Information Document. 

Hospital collects following data that are notified by Patients. 
 
●    Identity - Address Details: Name surname, identity number, gender, date of birth, business or personal e-mail, phone number, home address or business address that are written on relevant forms,
●    Health Evaluation Details: Your medical history, medical reports, details of medications you take, epicrisis, imaging studies, imaging reports and pathology reports.
●    Extra data: Other health and/or personal information that is required for service delivery and not covered in above written data classes. 

Pursuant to Articles 3 and 7 of Personal Data Protection Law (Nr. 6698) and regulations to be issued by the Committee, personal data or sensitive data shall not cover the data that is anonymized by deleting your identity details in an irreversible manner and terms and conditions of this Information Document, hereby, shall not apply to such data. 

Why do we use your data?

Your data is shared with or disclosed to physicians, healthcare staff and other relevant hospital personnel to help our firm provide you with “free-of-charge second opinion” service that is rendered in relation with your probable treatment. Thus, they are used to have contract hospitals create a complete treatment plan and submit estimated cost.

Hospitals may process the personal data notified by the Patient and the new data derived by the Hospital from the personal data in order to help the Patient use the Services, deliver the Services, fulfill the intended use of the personal data specified in this Information Document, fulfill the liabilities arising out of the content of Services and meet any and all legal obligations.

In addition, the Hospital may process the personal data and disclose them to third parties without any need to consent of the Patient pursuant to Articles 5, 6 and 8 of Personal Data Protection Law (Nr. 6698) and/or in the presence of exemptions in the relevant legislation.

Allowed Disclosures
 
Medithrace shall be entitled to disclose the personal data notified by the Patient and the new data derived by the hospital from the personal data in order to render the Services, improve the patient experience, improve Services and achieve any one of the goals specified under the section “Why do we use your data?” of this Information Policy.

Your personal, clinical and genetic data collected pursuant to this Information Document, hereby, shall be processed in line with the provisions written in this document and the provisions and security measures dictated by relevant legislation of the country, where the data is stored and/or processed.

Your Right to Access Your Data and Your Correction Requests

 The patient shall have the following rights by applying to Medithrace;

●    Learning if the personal data is processed or how it is processed,
●    Requesting relevant information, if personal data is processed,
●    Learning the intent of processing personal data and whether they are used in line with the intention, 
●    Learning local and international third parties who are shared the personal data,
●    Requesting correction, if personal data is processes incompletely or incorrectly,
●    Requesting correction, deletion or disposal of the personal data in line with the provisions set by relevant legislation; requesting notification of the correction, deletion or disposal to third parties that are transferred the personal data,
●    Raising an objection to a negative outcome arising out of analyzing the data exclusively with automated systems,
●    Requesting compensation of loss and damage that arises out of illegal processing of personal data. 

The patient may post the request in writing to Ertuğrul Mah. Orduevi Cad. No: 2 Süleymanpaşa -  Tekirdağ or e-mail the request letter to info@medithrace.com. Medithrace shall issue and transfer the positive or negative response in writing or electronically pursuant to the above mentioned requests, provided the grounds of negative response are notified. The Patient undertakes that the details subject to this Information Policy are complete, correct and up-to-date and that they will be immediately updated in case of any change Medithrace shall assume no responsibility, if up-to-date information is not notified by the Patient.

Duration of Storage for Personal Data

Medithrace shall store the personal data notified by the Patient for the interval that the Services are actually delivered in order to fulfill liabilities set in this Information Policy, hereby, and arise out of the content of Services to help the Patient use the Services.

Our Measures and Commitments for Data Security

Pursuant to provisions set by relevant legislation or mentioned in this Information Policy, Medithrace commits to take necessary technical and administrative measures to ensure appropriate level of security in order to prevent illegal access to the personal data and/or illegal data processing.
Possible Changes in Information Policy
Medithrace shall be entitled to amend provisions of this Information Policy at any time, provided the amended policy is accessible at the Web Site, www.medithrace.com. The amendments made in the Information Policy by Medithrace shall be put into force immediately after the amended provisions are publicized.

By signing the declaration and consent document, I agree and state that I received the information and consent document, I read and understood the content and my personal data is processed, used and disclosed to third parties if necessary for my potential treatment.

I CONFIRM
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